Aftercare & Warranty
At RIVI, we pride ourselves on, not only providing reliable and high-performance network access points, but also on our exceptional after-sales support. We understand that whilst our products are typically fit and forget, sometimes you may encounter irregularities or issues with RIVI access points, and we're here to help resolve any problems quickly and efficiently.
Aftercare Support
Our Aftercare Support team consists of trained professionals well-versed in our products and are equipped to provide 1st line telephone support. They are available to assist you with any queries or concerns you may have, whether it's a minor issue or a more complex problem. Our goal is to provide you with prompt and effective assistance to get your network access points up and running again as soon as possible.
A Warranty for Exceptional Quality
At RIVI, we stand behind the quality of our products, which is why we offer a limited lifetime warranty for all of our indoor network access points. We're confident that our technology is bullet-proof, but in the rare event that it doesn't perform as expected, our aftersales support team is here to help. You can be assured that we will do our utmost to resolve any issues quickly and efficiently, so you can get back to your work or leisure activities without any interruption.
Reliable, Efficient, and Timely Assistance
Here at RIVI, we believe that our exceptional support is just as important as our high-performance access points. We're committed to providing you with reliable, efficient, and timely assistance to ensure that you have a seamless experience with our products. If you encounter any irregularities with your RIVI access points, don't hesitate to contact our Aftercare Support team, and we'll be happy to help.
Products
Unstoppable connectivity for any situation. Choose the right product to suit the environment and usage needed to keep up with your life.
Wi-Fi at Home
Consistent, strong and reliable Wi-Fi for any type of space.
Wi-Fi for Marine
Powerful, consistent and secure Wi-Fi performance for marine environments.
Wi-Fi for Hospitality
Stay connected with patented Wi-Fi for high density environments.
Wi-Fi for Business
Seamless connectivity with increased capacity and huge coverage.
Ready to get started?
Site Navigation
Products
RIVI Horizon RV15 RIVI Nexus RV35 RIVI Velocity RV55 RIVI Elite RV65 RIVI Pinnacle RV75 RIVI Oasis EV35Contact
Unit K,
The Loddon Centre,
Wade Road,
Basingstoke.